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PRIVACY POLICY - SENCE ARCHITECTS

This Privacy Policy (hereinafter referred to as the "Policy") explains how SENCE ARCHITECTS (hereinafter referred to as "We", "Company", "Us") collects, uses, stores, and protects the personal data of website users (hereinafter referred to as "You", "User").

We respect your right to privacy and process personal data in accordance with:

  • The Law of Ukraine "On Personal Data Protection";

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

This Policy applies to all visitors of our website.
 

1. WHO WE ARE AND OUR ROLES

Data Controller: SENCE ARCHITECTS

Data Processor: Wix.com Ltd. platform, which hosts our website and provides its technical functionality.
 

2. CONTACT INFORMATION

If you have any questions regarding this Policy or the processing of personal data, you may contact us:

SENCE ARCHITECTS
Ukraine, Kyiv, 13 Demiivska Street, offices 6, 7
Email: info@sencearchitects.com
 

3. WHAT PERSONAL DATA WE COLLECT

We collect only the data necessary for communication and provision of our services.

3.1 Data You Provide Voluntarily

  • Full name

  • Email address

  • Phone number

  • Information you provide in messages or contact forms
     

3.2 Data Collected Automatically

  • Technical data and security logs automatically processed by the Wix platform to ensure website functionality

  • Website usage data (pages viewed, time spent, referral source)

  • Cookies and similar technologies

Please note: You may browse our website freely without providing personal data. Automatically collected data is anonymized and aggregated.

We do not collect sensitive personal data or payment information.
 

4. PURPOSE OF PERSONAL DATA PROCESSING

We process personal data for the following purposes:

  • Processing inquiries submitted through the website;

  • Communication with potential and existing clients;

  • Preparation of commercial proposals and consultations;

  • Improvement of website functionality and content;

  • Ensuring website security;

  • Marketing communications — only with your explicit consent.
     

5. LEGAL BASIS FOR PROCESSING

We process personal data on the following legal grounds:

  • User consent — when filling out forms or subscribing to mailings;

  • Performance of a contract or pre-contractual actions — upon your request;

  • Legitimate interest — to ensure website security and improve services;

  • Compliance with legal obligations as required by law.
     

6. COOKIES

Our website uses cookies to ensure proper functionality and analytics.

6.1 Types of Cookies

  • Necessary cookies — ensure basic website functionality;

  • Functional cookies — store your preferences to enhance user experience;

  • Analytical cookies — help us understand how users interact with the website;

  • Marketing cookies — used to track advertising effectiveness (only with your consent).

6.2 Cookie Management

During your first visit to the website, you may grant or withdraw consent for the use of cookies through a dedicated cookie banner.

You may also manage cookies through your browser settings. Please note that disabling necessary cookies may affect website functionality.
 

7. SHARING DATA WITH THIRD PARTIES

We do not sell or share personal data with third parties for marketing purposes without your consent.

Data access may be granted to:

  • Authorized employees of SENCE ARCHITECTS;

  • Wix platform and its technical service providers — within the scope of ensuring website operation (hosting, CDN, email services).

All third parties are obligated to maintain confidentiality and use data exclusively for providing technical services.
 

8. INTERNATIONAL DATA TRANSFERS

As Wix is an international platform, personal data may be transferred outside the European Union.

In such cases, transfers are conducted using Standard Contractual Clauses (SCCs) approved by the European Commission, which guarantee an adequate level of data protection.
 

9. DATA RETENTION AND SECURITY

9.1 Retention Periods

Personal data is retained for the following periods:

  • Contact form data — 3 years from the last contact or until you request deletion;

  • Analytical data (Wix Analytics) — up to 26 months in accordance with platform settings;

  • Data required for legal obligations — in accordance with Ukrainian legislation requirements.

9.2 Security Measures

We implement modern technical and organizational measures to protect personal data, including:

  • Data encryption during transmission (SSL/TLS);

  • Restricting employee access to only necessary information;

  • Signing confidentiality agreements with all partners and contractors;

  • Storing data on secure servers with regular security monitoring;

  • Regular security system updates in accordance with industry best practices.

The security of your data is our priority. While we make every effort to protect your information, no method of transmission over the Internet is 100% secure. If you suspect unauthorized access to your data, please notify us immediately: info@sencearchitects.com

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10. USER RIGHTS

In accordance with GDPR and Ukrainian legislation, you have the following rights:

  • Access to data — confirm whether your personal data is being processed and obtain a copy of such data;

  • Rectification — request correction or updating of inaccurate data;

  • Erasure — request deletion of data ("right to be forgotten");

  • Restriction of processing — restrict processing in certain circumstances;

  • Data portability — receive your data in a structured, machine-readable format;

  • Objection — object to the processing of your data;

  • Withdrawal of consent — withdraw your consent at any time;

  • Complaint — lodge a complaint with the supervisory authority for data protection.

How to Exercise Your Rights:

To exercise your rights, please contact us at: info@sencearchitects.com

We will review your request within 30 days of receipt. In case of complex requests, this period may be extended by an additional 60 days with mandatory notification of the reasons for delay.

 

11. POLICY REGARDING MINORS

SENCE ARCHITECTS does not provide services to persons under 18 years of age. We do not knowingly collect personal data from children.

If you are a parent or guardian and have concerns that your child has provided us with personal data, please contact us at info@sencearchitects.com, and we will promptly delete such data.

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12. CHANGES TO THIS POLICY

We may periodically update this Policy to reflect changes in our practices or for legal reasons.

The current version is always available on this page with the date of the last update indicated. Significant changes will be communicated through our website.

We recommend reviewing this Policy periodically to stay informed about how we protect your information.

 

13. CONSENT TO DATA PROCESSING

By using our website and providing your personal data, you confirm that you:

  • Have read this Privacy Policy;

  • Understand how we collect, use, and protect your data;

  • Provide voluntary consent to the processing of your personal data in accordance with the terms of this Policy.

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